Terms & Conditions
Welcome to Warmth Lighting. These Terms & Conditions ("Terms") govern your access to and use of the website https://warmth-lighting.com ("the Site") and any purchase made through it. By using the Site or placing an order, you agree to these Terms.
2. Eligibility
By using the Site, you confirm that you are at least 18 years old, or that you are using the Site with the consent of a parent or legal guardian.
3. Products
We do our best to describe our products as accurately as possible, including materials, dimensions, and colors. Some variations may occur due to display settings on your device, natural variations in materials, or updates from our suppliers. Product images are for illustration purposes and may not reflect the item in exact detail.
Our lighting products are designed for indoor use in standard residential environments, unless indicated otherwise on the product page. Please check the specifications, wattage, and voltage before purchase to make sure the product is compatible with your electrical system.
We reserve the right to modify or discontinue any product at any time, without prior notice. If a product becomes unavailable after your order is placed, we will contact you to offer an alternative or a full refund.
4. Prices and payment
All prices are displayed in US dollars (USD). Prices may exclude local taxes, duties, or import fees for international orders. We reserve the right to change prices at any time. The applicable price is the one displayed at the time of purchase.
If a payment is declined, cancelled, or reversed after your order has shipped, we reserve the right to take reasonable measures to recover the outstanding amount.
5. Orders
Your order is accepted when we send you a shipping confirmation email. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in description or price, suspected fraud, or delivery restrictions.
6. Shipping and delivery
Delivery times, shipping costs, and international order handling are set out in our Shipping Policy.
7. Returns and refunds
Your right to return an item and receive a refund is set out in our Refund & Returns Policy.
8. Product use and safety
Our lighting products should be installed and used according to the instructions provided with each item and in accordance with applicable local electrical and safety regulations. For hardwired installations, we strongly recommend using a qualified electrician.
We are not responsible for any damage, injury, or malfunction resulting from improper installation, incompatible electrical systems, unauthorized modifications, or use outside the specifications indicated on the product page.
9. Intellectual property
All content on the Site — including text, images, product descriptions, logos, graphics, and layout. You may not copy, reproduce, distribute, publish, or create derivative works from any part of the Site without our prior written consent.
The name "Warmth Lighting" and any associated logos are our marks.
10. User conduct
When using the Site, you agree not to use it for any unlawful purpose, attempt unauthorized access, interfere with its operation, submit false information, or harass any other person.
11. Accuracy of information
We make reasonable efforts to keep information accurate, but we do not guarantee it is free of errors. We reserve the right to correct errors and cancel orders placed on the basis of a clear error.
12. Third-party links
The Site may contain links to third-party websites or services. We are not responsible for their content or policies.
13. Limitation of liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or any product. Our total liability shall not exceed the amount you paid for the product in question.
Nothing in these Terms is intended to exclude any liability that cannot be excluded under applicable law.
14. Warranties
The Site and products are provided "as is" and "as available", without warranty of any kind, to the extent permitted by law. Nothing in this section affects any statutory rights you may have as a consumer, or any manufacturer warranty that may apply to a specific product.
15. Force majeure
We shall not be held liable for any delay or failure to perform our obligations if such delay or failure is caused by events beyond our reasonable control.
16. Changes to these Terms
We may update these Terms from time to time. Continued use of the Site after any change means you accept the updated Terms.
17. Governing law and jurisdiction
These Terms are governed by the laws of Hong Kong SAR. Any dispute shall be brought before the competent courts of Hong Kong. Nothing in this section affects any mandatory consumer protection rights you may have.
18. Severability
If any provision is found invalid, the remaining provisions shall remain in full force and effect.
19. Entire agreement
These Terms, together with our Shipping Policy, Refund & Returns Policy, and Privacy Policy, constitute the entire agreement between you and us.